As the founder of Southdown Surveyors back in 2006, Matthew’s commitment to providing honest, straight-talking professional advice and his dedication to producing high-quality technical work has earned the practice a good, solid reputation that in return, sees the benefit of much repeat business and word-of-mouth recommendation.
As Director of the practice, Matthew remains consistently aware of the high expectations of his clients, and consequently strives to meet and exceed those expectations.
Prior to Southdown, employment in London and Brighton based practices, working in varying professional areas, has resulted in him gaining the necessary experience and expertise to provide a particularly wide breadth of service offering.
He finds the ‘challenges’ that contentious Party Wall and Dilapidation matters so often bring, particularly interesting – and is therefore committed to continually increasing his knowledge in these areas. He is a member of The Pyramus and Thisbe Club – which promotes excellence in party wall practice.
Matthew’s initial post-education training as an Architectural Technician has further equipped him with the additional expertise of computer aided design (CAD) skills and an architectural design interest.
Outside of the practice, Matthew enjoys spending time with his young twin girls, renovating his home and ‘wild-camping’ in the woods!
Michael primarily works on pre-acquisition surveys but also works in our Party Wall, Contract Administration and Block Management departments. Michael’s property career has covered many aspects of property including Lettings, Block Management and management of student accommodation.
He has a friendly and approachable personality with a ‘can do’ positive attitude. Michael understands the need to follow the Southdown ethos – excellent communication coupled with clear and understandable reports.
Michael is the practice’s go-to analyst - there is not much he can’t find-out from his online resource, given a particular quest! Michael is proud to hold the additional accreditation of being a RICS Registered Valuer, and is optimistic about embarking on his journey towards become Chartered.
When not in the office Michael spends time with his young family and enjoying his hobby of amateur photography.
Having initially joined us as a placement student as part of his University course - BSc(Hons) Degree in Building Surveying, Tom’s enthusiastic, ambitious and conscientious nature secured him a full-time role as a Building Surveyor at Southdown - upon completion of his studies. Tom works actively in all departments of the Practice, bringing a positive, problem-solving attitude to any situation he is involved in. While he has clearly demonstrated the ability to become a very competent ‘all-round’ Surveyor, he particularly excels in the Party Wall and Contract Administration disciplines, and is a member of The Pyramus and Thisbe Club, which promotes excellence in party wall practice.
Having worked in multiple customer facing and managerial roles he brings a friendly and welcoming approach to clients and prides himself on delivering great customer service. With this in mind he always ensures we are providing the right service and meeting the client’s needs as best as possible.
Aside from work Tom enjoys exercising, socialising and has an interest in cars and motorsport.
Lynne is a highly experienced Property Manager and joined Southdown Surveyors to develop and manage the Block and Estate Management department. She has provided assistance to blocks and estates across the south of England during her career; giving her a great depth of knowledge and experience.
Lynne uses her breadth of both her legal and leasehold knowledge to assist our ever-growing portfolio of clients – which now sees our managed units in excess of 1000. As she remains conscious of maintaining the high level of customer service she initially set out to provide, Lynne finds herself constantly in demand – but would not have it any other way! She appreciates that her clients require and deserve a high level of communication, and in order to maintain this, she is regularly revisiting the ways in which she can achieve this.
During her time in this sector she has completed training in various aspects including becoming a Member of The Institute of Residential Property Managers (MIRPM) and most recently became an Associate member of the Royal Institute of Chartered Surveyors (AssocRICS.)
In her spare time Lynne enjoys exploring different countries and spending time with her friends and family.
Lynne looks forward to progressing her career to secure RICS Chartered status in her field to further expand on her professional knowledge – watch this space!
Frazer joined the team in early 2017 after expressing a keen interest in pursuing a career in surveying. He came to Southdown Surveyors originally on a week’s work experience and impressed Matthew with his enthusiasm and work ethic; that he has held a full-time role in the practice ever since! He has since completed the Surveying Technician Advanced Apprenticeship at the University College of Estate Management, passing with flying colours, and has more recently been awarded Associate membership of the RICS.
While Frazer maintains a strong foot in the ‘Surveyors’ camp to gain the necessary experience he needs to progress his career, on a day-to-day basis he is our Assistant Property Manager, providing valuable support to Lynne in managing our ever-growing portfolio of client properties.
Frazer is very active in his spare time and often enjoys participating in many sports as well socialising with friends.
Charlotte is generally the first point of contact in the office; being the friendly, knowledgeable voice that greets our incoming callers. Consequently, her communication skills are second to none.
Having come from a background in Estate Agency, Charlotte is appreciative of the stressful situations our Clients often find themselves in and is well-placed to be able to facilitate their direction through the practice, ensuring their needs are most adequately met.
Having held management-level positions before, Charlotte’s overriding aim is to ensure that the office runs smoothly, with the professional team well supported, so that in-turn our clients receive the best possible experience and a high standard of customer service.
When not in the office, Charlotte enjoys the outdoor life, spending time with her husband and investing in her garden.
Having assisted Matthew in running the practice since 2008, Lisa strongly shares Matthew’s commitment to providing a down-to-earth, honest and reliable offering to clients.
‘Personal service’ is high on the list of priorities when it comes to the ethos embraced by Southdown, so Lisa is always keen to ensure that as a team, the best possible attention is given to all clients. Together Lisa and Matthew have strived to develop the company to what it is today.
After a short break from the practice following the arrive of twin baby girls, Lisa has reprised her role as an active Director in the practice; offering support and guidance to all her team members ensuring happy-ship is always sailing! She oversees the day-to-day practice management, regulatory compliance and financial administration.
As is the case for all working mums, Lisa juggles her commitment to the practice with her commitment to young twins – who can from time to time be found happily occupying a desk in the office!
The building survey report I received from Southdown for my proposed house purchase was extremely comprehensive and helpful. I had partly expected pages of general comments and padding. However it was very specific to the property and very detailed and it was clear that considerable amount of time and effort went into the survey itself and the report. It made very clear the remedial work and action points that are required and it will be very crucial in renegotiating the purchase price. Matthew Symonds who undertook the survey was genuinely interested and helpful in answering the various queries I had and gave me all the time I needed. He clearly understands customer service! The report was worth every penny and I have no hesitation in recommending Southdown Surveyors or using them in future.